Top customer questions:
These are the most popular questions asked by our customers. Want to know more? Then please browse our complete help listing on the left or contact us.
How much is delivery?
We offer a FREE standard delivery service as well as Priority and Saturday delivery services to UK addresses. We also offer FREE International delivery on most non-bike orders over £50.
As a UK based retailer some of the products we stock can only be delivered to UK addresses.
Please click here for more information on delivery restrictions and Click & Collect items
Where is my nearest store?
We operate specialist cycling stores throughout the UK. Find your nearest store here
How do I return my order?
At Evans Cycles, we offer a 90 day return service, including bikes.
In the event that you are not completely satisfied with your purchase, please ensure you have the original product packaging and a valid receipt. You can then return your order to your nearest Evans Cycles store or by post.
Where Is my nearest RideIt! event?
Evans Cycles organise Ride It! events nationwide for all levels and types of cyclists.
How do I know which bike frame size I need?
Choosing the right sized frame is essential to ensure maximum comfort and efficiency. We have comprehensive sizing guides for all types of bikes.
This story was last updated on 31/07/2013