Help

 Top customer questions:

These are the most popular questions asked by our customers.  Want to know more? Then please browse our complete help listing on the left or contact us.

How much is delivery?

We offer a FREE standard delivery service as well as priority and saturday delivery services to UK addresses. We also offer FREE International delivery service on most non-bike orders over £50.

Click here for prices and details of our UK delivery services

Where is my nearest store?

We operate specialist cycling stores throughout the UK.

Click here to find your nearest store with our store locator

How do I return my order?

At Evans Cycles, we offer a 28 days return service, including bikes. In the event that you are not completely satisfied with your purchase, please ensure you have the orignal product packaging and a valid reciept. You can then return your order to your nearest Evans Cycles store or by post.

Click here for instructions on returning a product

Where Is my nearest Ride It! event?

Evans Cycles organise Ride It events nationwide for all levels and types of cyclists.

Click here for Ride It! event information

How do I know which bike frame size I need?

Choosing  the right sized frame is essential to ensur maximum comfort and efficency.  We have a comprehensive sizing guide for all types of bikes.

Click here for our bike frame sizing guide