Forgotten passwords and amending account information
Having trouble logging in to your account?
To log in to your account you will need to enter the email address you registered with, along with the password you chose.
If you have forgotten your password you will need to visit the Forgotten Password page. Here you can enter your email address and we will email you a new password straight away.
Still having trouble logging in?
If you have not received the forgotten password email containing your new password, please confirm that it has not gone in to your junk mail. The email will come from firstname.lastname@example.org.
If you are still having problems please contact us so we can provide further assistance.
Changing your account information
You can change your account information by visiting the My Account section of the website.
Here you will be able to amend and update the following information:
- Billing Address
- Delivery Address
- Phone Numbers
- Email Address
You can also view your order history within this section.
This story was last updated on 18/07/2013