Evans Cycles

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International Delivery

We offer free international delivery to all countries (minimum spend applies) on clothing, parts and accessories. Bike charges vary depending on your country.
For more information view the table below.
 

Free Bike Delivery In Europe

For a limited time only we're offering free bike delivery with a minimum spend for customers in Europe. The minimum spend varies depending on your location. For more information, please refer to the table below.
Please note the appropriate delivery charge will still apply for clothing, parts and accessories orders when bought with a bike.
 

EU Priority Tracked Delivery

 
For customers in selected European countries, you can now select tracked delivery for your clothing, parts & accessory orders. This is a paid service, which allows you to follow the progress of your order & receive them quicker. Once we’ve dispatched your order, we will send you an email containing your shipping details.
 
NB: Bikes and Bulky items are currently shipped using the same tracked service.
 
Delivery charge is dependant on country. For delivery timescales please see table below.
 
Order before 12pm for same day dispatch.
 
Country Delivery
(working days)
Price
Andorra 3 £20.00
Austria 2 £10.00
Belgium 2 £10.00
Bulgaria 5 £20.00
Channel Islands 2 £10.00
Croatia 3 £20.00
Czech Republic 2-3 £20.00
Denmark 2 £10.00
Estonia 5 £20.00
Finland 4 £10.00
France 2-3 £10.00
Germany 2 £10.00
Gibraltar 3-4 £20.00
Greece 5 £20.00
Hungary 3 £20.00
Italy 2-3 £10.00
Latvia 5 £20.00
Liechenstein 3 £20.00
Lithuania 4 £20.00
Luxembourg 2 £10.00
Netherlands 2 £10.00
Norway 3-4 £20.00
Poland 3 £20.00
Portugal 3 £10.00
Republic of Ireland 2 £10.00
Romania 4 £20.00
San Marino 2-3 £10.00
Slovakia 3 £20.00
Slovenia 3 £20.00
Spain 2-3 £10.00
Sweden 3 £10.00
Switzerland 3 £20.00
Turkey 6 £20.00

 

Rest of the World Delivery

 
Delivery for countries outside Europe is free for most clothing, parts & accessory orders (minimum spend applies). Our delivery rates for bikes & bulky items vary depending on the destination.
 
Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Evans Cycles cannot advise on import tax and duty enquiries and we cannot take responsibility for any customs or duty charges which may arise from importing any of our products into your country.
 
For more information on international delivery check out the sections below;
 

Product Types

International Delivery Methods

Bike Packaging

International Delivery Restrictions

International Collection Point (Gatwick Airport)

BFPO Delivery

VAT & Duty

International Returns

 

Delivery charges vary depending on the type of product you order.  The table below details our rates for international shipping for each of the product types we stock.
 

 

   

 

Delivery Zone

Clothing, Parts
& Accessories

Free if over Delivery
(working days)
Bulky Items Free if over Bikes Delivery
(working days)
1 £5.00 £35.00 5-7 £15.00 £100.00 £20.00 5-7
2 £5.00 £35.00 5-7 £15.00 £100.00 £20.00 5-7
3 £5.00 £50.00 5-7 £15.00 £250.00 £20.00 5-7
4 £8.00 £100.00 5-7 £25.00 £250.00 £40.00 5-7
4a £15.00 £250.00 5-7 £25.00 £250.00 £40.00 5-7 
5 £8.00 £100.00 7-10 £25.00 £250.00 £40.00 7-10 
6 £8.00 £50.00 7-10 £50.00 £500.00 £125.00 7-10
7 £8.00 £50.00 7-10 £60.00 £600.00 £150.00 7-10
7a £15.00 £250.00 7-10 £60.00 £600.00 £150.00 7-10
8 £8.00 £50.00 7-10 £70.00 £700.00 £200.00 7-10
9 £10.00 £250.00 7-10 £80.00 £800.00 £250.00 9-12
10 £15.00 £250.00 7-10 £90.00 £900.00 £300.00 9-12
10a £25.00 £500.00 7-10 £90.00 £900.00 £300.00 9-12

 

 
Product Types
 
Delivery charges vary depending on the type of product you order.  These are the product types we stock.
 
Bikes
 
The 'Bikes' shipping category includes;
  • Complete bikes
  • Kids bikes
  • Tag-a-longs
  • Trailers
 
Delivery is per item for bikes. If the bike order contains accessories then the delivery charge is for the bike only. If the order contains a bulky item, then the delivery cost will added per bulky item.
 
Bulky Items
 
The 'Bulky Items' shipping category includes;
  • Turbo trainers
  • Workstands
  • Bike bags
  • Car racks (roof & boot mounted)
  • Wheels
  • Child seats
  • Forks
  • Track pumps
  • Non-folding tyres
  • Wheel rims
Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.
 
Clothing & Accessories
 
The 'Clothing & Accessories' shipping category covers all other product types. Delivery is charged per order for clothing & accessory items.
 
Soiled Bikes – UK Delivery only
 
Soiled bikes are bikes that have imperfections or have suffered wear during the course of sale here at Evans Cycles. They include ex-demo bikes, bikes that have been returned by customers or bikes that are scratched or have suffered a minor dent during transport.
 
We are unable to supply these bikes internationally.
 
European Priority Tracked
 
For customers in selected European countries, you can now select tracked delivery for your clothing, parts & accessory orders. This is a paid service, which allows you to follow the progress of your order and receive your items more quickly.
Once we've dispatched your order, we will send you an email containing your shipping details.
Order before 12:00 ECT for dispatch the same working day.
 
International Delivery Methods
 
Bikes
 
Bikes are delivered internationally via DHL. A signature will be required upon delivery.
 
In stock bikes are usually delivered within 7-14 working days.
 
On the day of dispatch we will contact you by email and provide you with a DHL tracking number which you can use to track the delivery of your bike at http://www.dhl.co.uk/en/express.html
 
Bulky Items
 
Bulky items are delivered internationally via DHL and other international couriers.
 
Clothing & Accessories
 
Clothing & accessories are delivered via international courier and postal services.
 
Bike Packaging
 
All bikes ordered for international shipping are fully assembled and inspected by our qualified mechanics prior to being packaged.  Due to size restrictions imposed by our international couriers, we repackage the bike in its original factory box as opposed to our custom oversized bike box used for UK orders.
 
Bikes collected from out Gatwick international collection point will be built and tested to our usual high standards. Fully aware of the size restrictions imposed by airlines, we will then repackage the bikes into a bike box ready for you to transport back on the plane.  Alternatively we stock a range of soft and hard sided bike bags designed to safely transport your bike.
 
Click here to find out about how we assemble, test and repackage your bike prior to despatch. 
 
International Delivery Restrictions
 
Unfortunately we have had to suspend shipments to private individuals in Russia, because of Russian customs restrictions. 
 
Please feel free to speak to the Contact Centre regarding any queries on +44 (0) 1293 574900 or email:  contactcentreteam@evanscycles.com
 
International Collection Point (Gatwick Airport)
 
For our international customers that prefer the personal touch we offer the facility to collect your purchase in person from our Gatwick distribution centre – located 5 minutes from Gatwick International Airport, London.
 
 
BFPO Delivery
 
We can deliver clothing, parts and accessory orders to the British Armed Forces via the BFPO delivery system.  Certain restrictions apply to orders sent to BFPO addresses.  Visit our BFPO delivery page for more details about this service.
 
 
VAT & Duty
 
Website & phone orders
 
VAT is automatically removed for orders delivered to the Channel Islands and outside of the European Community. VAT cannot be removed for deliveries within the European Community.
 
Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Evans Cycles cannot advise on import tax and duty enquiries and we cannot take responsibility for any customs or duty charges which may arise from importing any of our products into your country.
 
International Visitors & In-Store Purchases
 
Evans Cycles are part of the VAT Retail Export Scheme. International travellers from outside the EU are in most cases able to claim the VAT back on their purchases. Please note, this can only happen in-store.
How to claim back the VAT:
  1. At the time of purchase simply inform a member of staff in-store that you are an international visitor and wish to claim back the VAT on your purchase.
  2. Our staff will provide you with, and help you complete a VAT 407 form. This form is completed with details of your purchase, your contact details and details of the credit card you would like your refund processed to.
  3. Present the completed VAT 407 form, along with your receipt and goods at the Customs Desk at your departing port. It is important that HM Customs stamp your form, without this stamp your claim will be invalid. An official freight forwarder waybill can also be accepted as proof of export if you have used one to ship your goods.
  4. Upon successfully submitting the form, the form will be returned to us at Evans Cycles where we will process your VAT refund. Refunding the appropriate amount directly to your credit card, less a small admin fee (£20 on refunds over £50, £5 if less).
Customers should be aware that VAT is not applied, and therefore can not be claimed back on certain goods including helmets and some food items.
Full details on the Retail Export Scheme can be found on the HM Revenue & Customs website.
 
International Returns
 
If you wish to return an item that is unsuitable or not required you will be liable for the return delivery costs. If you wish to then try a different size or style, delivery will be charged again to post the alternative item back to you.
 
Click here for more information on our returns policy.

 

This story was last updated on 31/10/2014

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