International Delivery

We offer FREE international delivery on most clothing, parts & accessory orders.  And very competitive delivery rates rates on bike orders, FREE in most cases, depending on the destination and value of your bike order.

For more information on international delivery check out the sections below;

Product Types & Delivery Charges

International Delivery Methods

Bike Packaging

International Delivery Zones

International Collection Point (Gatwick Airport)

BFPO Delivery

VAT & Duty

International Returns

 

Product Types & Delivery Charges

Delivery charges vary depending on the type of product you order.  The table below details our rates for International shipping for each of the on the product types we stock.
 

	Bikes	Bulky items	Clothing & Accessories
Europe Zone 1 delivery	£25 per bike (free over £1,000)	£20 per item (free over £500)	£5 per order (free over £50)
Europe Zone 2 delivery	£40 per bike (free over £1,000)	£40 per item (free over £500)	£5 per order (free over £50)
ROI, Channel Islands & Isle of Man delivery	£25 per bike (free over £1,000)	£20 per item (free over £500)	£5 per order (free over £50)
North America delivery	£40 per bike (free over £1,500)	£25 per item (free over £500)	£5 per order (free over £50)
Asia, Australia & NZ delivery	£90 per bike (free over £2,000)	£40 per item (free over £500)	£5 per order (free over £50)
South Africa delivery	£90 per bike (free over £2,000)	£40 per item (free over £500)	£5 per order (free over £50)
Rest of world delivery	£120 per bike (free over £2,000)	£50 per item (free over £500)	£5 per order (free over £50)

 

Bikes

The 'Bikes' shipping category includes;

• Complete bikes
• Kids bikes
• Tag-a-longs
• Trailers

Delivery is charged per item for bikes. If a bike order contains bulky items and/or clothing & accessories, only the bike delivery charge is applied.

Bulky Items

The 'Bulky Items' shipping category includes;

• Frames
• Turbo trainers
• Workstands
• Bike bags
• Car racks (roof & boot mounted)
• Wheels
• Child seats
• Forks

Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.

Clothing & Accessories

The 'Clothing & Accessories' shipping category covers all other product types. Delivery is charged per order for clothing & accessory items.

 

International Delivery Methods

Bikes

Bikes are delivered internationally via UPS and other certified international couriers. A signature will be required upon delivery.

In stock bikes are usually delivered within 7-14 working days.

On the day of dispatch we will contact you and provide you with a UPS tracking number which you can use to track the delivery of your bike at http://www.ups.com/tracking/tracking.html

Bulky Items

Bulky items are delivered internationally via UPS and other international couriers.

Clothing & Accessories

Clothing & accessories are delivered via international courier and postal services.

 

Bike Packaging

All bikes ordered for international shipping are fully assembled and inspected by our qulified mechanics prior to being packaged.  Due to size restrictions imposed by our international couriers, we repackage the bike in its original factory box as opposed to our custom oversized bike box used for UK orders.

Bikes collected from out Gatwick international collection point will be built and tested to our usual high standards. Fully aware of the size restrictions imposed by airlines, we will then repackage the bikes into a bike box ready for you to transport back on the plane.  Alternatively we stock a range of soft and hard sided bike bags designed to safely transport your bike.

Click here to find out about how we assemble, test and repackage your bike prior to despatch.

 

International delivery zones

Europe Zone 1

This includes the following countries

• Belgium
• France
• Germany
• Luxembourg
• Monaco
• Netherlands

Europe Zone 2

This includes the following countries

• Andora
• Austria
• Bulgaria
• Czech Republic
• Denmark
• Estonia
• Finland
• Greece
• Hungary
• Italy
• Latvia
• Liechtenstein
• Lithuania
• Malta
• Norway
• Poland
• Portugal (excluding Azores and Maderia)
• Romania
• San Marino
• Slovak Republic
• Slovenia
• Spain (excluding Canary Islands, Ceuta & Melilla)
• Sweden
• Switzerland

ROI, Channel Islands and Isle of Man

• Guernsey
• Isle of Man
• Jersey
• Republic of Ireland

Click here for more information about delivery to this area

North America

This includes the following countries

• Canada
• United States

Asia, Australia and New Zealand

This includes the following countries

• Australia
• China
• Hong Kong
• Japan
• Malaysia
• New Zealand
• Singapore
• Taiwan

South Africa

This includes the following country

• South Africa

Rest of world

This includes all other countries not listed in the international delivery zones above.

 

International Collection Point (Gatwick Airport)

For our international customers that prefer the personal touch we offer the facility to collect your purchase in person from our Gatwick distribution centre – located 5 minutes from Gatwick International Airport, London.

Click here for more information

 

BFPO Delivery

We can deliver clothing, parts and accessory orders to the British Armed Forces via the BFPO delivery system.  Certain restrictions apply to orders sent to BFPO addresses.  Visit our BFPO delivery page for more details about this service.

Click here for more information

 

VAT & Duty

 

Website & Mail Order Purchases

VAT is automatically removed for orders delivered to the Channel Islands and outside of the European Community. VAT cannot be removed for deliveries within the European Community.

Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Evans Cycles cannot advise on import tax and duty enquiries.

 

International Visitors & In Store Purchases

Evans Cycles are part of the VAT Retail Export Scheme. International travellers from outside the EU are in most cases able to claim the VAT back on their purchases.

How to claim back the VAT:

1. At the time of purchase simply inform a member of staff in-store that you are an international visitor and wish to claim back the VAT on your purchase.
2. Our staff will provide you with, and help you complete a VAT 407 form. This form is completed with details of your purchase, your contact details and details of the credit card you would like your refund processed.
3. Present the completed VAT 407 form, along with your receipt and goods at the Customs Desk at your departing port. It is important that HM Customs stamp your form, without this stamp your claim will be invalid.
4. Upon successfully submitting the form, the form will be returned to us at Evans Cycles where we will process your VAT refund. Refunding the appropriate amount directly to your credit card.

Customers should be aware that VAT is not applied, and therefore can not be claimed back on certain goods including helmets and some food items.

Full details on the Retail Export Scheme can be found on the HM Revenue & Customs website.

 

International Returns

If you wish to return an item that is unsuitable or not required you will be liable for the return delivery. If you wish to then try a different size or style, delivery will be charged again to post the item back to you.

Click here for more information on our returns policy.