There are no import or export duties applied to orders shipped within the European Union. All applicable goods despatched to EU countries have already had the appropriate VAT applied
Orders sent outside of the EU are sold exclusive of VAT and may be subject to import duties and taxes once the shipment reaches its destination country. Additional customs clearance charges must be paid by the recipient. Unfortunately, we have no visibility of these charges and are unable to reimburse any costs incurred, irrespective of the circumstances involved.
Website & Mail Order Purchases
VAT is automatically removed for orders delivered to the Channel Islands and outside of the European Community. VAT cannot be removed for deliveries within the European Community.
Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Evans Cycles cannot advise on import tax and duty enquiries.
for more information on international delivery.
International Visitors & In Store Purchases
Evans Cycles are part of the VAT Retail Export Scheme. International travellers from outside the EU are in most cases able to claim the VAT back on their purchases.
How to claim back the VAT:
- At the time of purchase simply inform a member of staff in-store that you are an international visitor and wish to claim back the VAT on your purchase.
- Our staff will provide you with, and help you complete a VAT 407 form. This form is completed with details of your purchase, your contact details and details of the credit card you would like your refund processed.
- Present the completed VAT 407 form, along with your receipt and goods at the Customs Desk at your departing port. It is important that HM Customs stamp your form, without this stamp your claim will be invalid. An official freight forwarder waybill can also be accepted as proof of export if you have used one to ship your goods.
- Upon successfully submitting the form, the form will be returned to us at Evans Cycles where we will process your VAT refund. Refunding the appropriate amount directly to your credit card, less a small admin fee (£20 on refunds over £50, £5 if less).
Customers should be aware that VAT is not applied, and therefore can not be claimed back on certain goods including helmets and some food items.
Why not take advantage of our International Collection Point
and let our expert mail order and showroom staff assist you with your international order.
Please Note: The information provided on this page is intended as a guide only. We recommend you contact HMRC or your local customs office for detailed advice.
This story was last updated on 26/03/2014