OUR STORES ARE OPEN
First and foremost, we apologise for any inconvenience caused during these unprecedented times. As we continue to follow government guidance, here is what you can expect to see in our stores. Some stores may also operate varying hours; Click here to view our store finder ahead of your planned shopping trip, to make sure you have the latest information relating to store opening times.
IN STORE SAFETY
First and foremost, we apologise for any inconvenience caused during these unprecedented times. As an essential retailer, all our stand-alone stores remain open. We advise you look up your local Evans Cycles on our store finder pages , ahead of any planned shopping trip, to ensure you have the latest information relating to opening times. As we continue to follow government guidance, below is what you can expect to see in our stores along with some of the changes we've made to our operating practices.
Sports Direct Covid information
 
SHOPPING ONLINE
Running as usual
You can still shop with us online and our home delivery services are running as usual.
DELIVERIES
May take longer than usual
Our team are working hard behind the scenes to get your order out to you as quickly as we can. This might mean your order is split into separate deliveries or it might take a little bit longer than normal.
We will send you all the usual tracking links, however, please allow up to 10 days for your order to arrive.
RETURNS
our stores along with some of the changes we've made to our operating practices." Also, CUSTOMER SERVICES has a spelling mistake in the title RETURNS "We have extended our returns policy and will now be accepting returns within 28 days of purchase.
For further advice, visit our RETURNS & REFUNDS support pages Returns & Refundshelp.evanscycles.comclick here.
CUSTOMER SERVICES
Please bear with us
Our customer service team have reverted to remote working and are doing everything they can to get back to all customers.
Please allow up to 10 days for a reply to any message you send and use our online help centre which can usually help with most questions.
If you didn’t find the answer to your query above, you can contact our customer service team here.