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Customer Notice

You are now able to redeem your gift card in the usual way either in-store, online or by phone.

All gift cards issued before 30th October 2018 – the date of our acquisition by Sports Direct - will be honoured. These cards will expire on 31st January 2019.

For gift cards issued on or after 30th October 2018, our standard terms and conditions apply.

 

Online

We are able to accept the following methods of payment online:

  •    Credit / Debit card
  •    PayPal
  •    Finance - TEMPORARILY UNAVAILABLE
  •    Gift Cards/ E-Gift Vouchers- AVAILABLE FROM Friday 16 November
  •    Cycle to work vouchers (Ride-to-Work certificates & Cyclescheme vouchers)

Please note that online payments are taken upfront.

By Phone

We are able to accept the following methods of payment by phone:

  •    Credit / Debit card
  •    Finance - TEMPORARILY UNAVAILABLE
  •    Gift Vouchers - AVAILABLE FROM Friday 16 November
  •    Cycle to work vouchers (Ride-to-Work certificates, Cyclescheme vouchers & Cycle Plus vouchers)

In Store

We are able to accept the following methods of payment in our stores:

  •    Credit / Debit card
  •    Finance - TEMPORARILY UNAVAILABLE
  •    Cash
  •    Gift Vouchers - AVAILABLE FROM Friday 16 November
  •    Cycle to work vouchers (Ride-to-Work certificates, Cyclescheme vouchers & Cycle Plus vouchers)

Secure Card Payments

We accept payment from the following providers:

  •    Visa
  •    Mastercard
  •    Electron
  •    Delta

American Express customers are welcome to checkout using PayPal.

Please note that online payments are taken upfront.

We operate an advanced and secure online payment processing system - so that when you pay by card with Evans Cycles you can be confident that your details are kept safe. Please note that we do not store any credit or debit card details on our website.

All card transactions go through the following fraud checking procedures:

  •    We perform an initial card and address details check
  •    3D Secure - Also known as Verified by Visa and Mastercard Secure code - This is a check that allows a password to be used for additional security. If your card provider is operating this scheme you have the option to register a password or, if you already have a password, then you will need to enter this.
  •    As well as these checks we also use Red Retail Solutions to do a variety of additional security checks.

Paying in Local Currency

You can pay for your order in the following currencies - EUR, USD, AUD, NOK, DKK, SEK, JPY and GBP. When you set any of these in your currency settings the prices displayed on the website will be the price you pay. There are no extra exchange charges if you are paying in one of these currencies from an account in the same currency.

  •    The amount will be charged to your credit/debit card in the currency displayed.
  •    VAT is automatically included for destination countries in the EU.
  •    For destinations outside the EU our prices are tax free. You will remain liable for local import taxes and duties if applicable.
  •    Gift Cards or E-Gift vouchers cannot be used when paying in foreign currency.

PayPal

We accept PayPal as a payment type.

You can also use PayPal to pay in the following currencies - EUR, USD, AUD, NOK, DKK, SEK, JPY and GBP. When you set any of these in your currency settings the prices displayed on the website will be the price you pay.

  •    The amount will be charged to your PayPal account in the currency displayed.
  •    VAT is automatically included for destination countries in the EU.
  •    We cannot offer Click & Collect when paying in foreign currency.
  •    Gift Cards or E-Gift vouchers cannot be used when paying in foreign currency.

Purchases paid for using PayPal must be returned to the Returns Department, using the standard returns policy. We are unable to process PayPal refunds in store.

For more information please click here.

Cycle to Work Certificates

We accept three types of cycle to work scheme certificates in our stores, online or through our telephone contact centre.

  •    Evans Cycles Ride-to-Work
  •    Cyclescheme
  •    Cycle Plus*

If your employer operates a cycle to work scheme with the following providers you can also get your new cycling equipment from Evans Cycles, and you’ll receive one of our Ride-to-Work certificates to enable you to collect your order:

  •    Bike2Work Scheme
  •    Connected Benefits
  •    On Your bike / C2W Support

If your employer offers one of these cycle to work schemes then simply visit any Evans Cycles store or call our contact centre for a quote on 01293 574 900.

Only cycle to work certificates issued in the name of Evans Cycles can be redeemed with us.

If you have any further queries call the Ride-to-Work team on 01293 572325 or submit an enquiry here.

*Cycle Plus cannot be used online but can be redeemed over the phone or in-store.