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Payment Methods

Online

We are able to accept the following methods of payment online:

  •    Credit / Debit card
  •    PayPal
  •    Finance
  •    Gift Cards/ E-Gift Vouchers
  •    Cycle to work vouchers (Ride-to-Work certificates & Cyclescheme vouchers)

Please note that online payments are taken upfront.

By Phone

We are able to accept the following methods of payment by phone:

  •    Credit / Debit card
  •    Finance
  •    Gift Vouchers
  •    Cycle to work vouchers (Ride-to-Work certificates, Cyclescheme vouchers & Cycle Plus vouchers)

In Store

We are able to accept the following methods of payment in our stores:

  •    Credit / Debit card
  •    Finance
  •    Cash
  •    Gift Vouchers
  •    Cycle to work vouchers (Ride-to-Work certificates, Cyclescheme vouchers & Cycle Plus vouchers)

Secure Card Payments

We accept payment from the following providers:

  •    Visa
  •    Mastercard
  •    Electron
  •    Delta

American Express customers are welcome to checkout using PayPal.

Please note that online payments are taken upfront.

We operate an advanced and secure online payment processing system - so that when you pay by card with Evans Cycles you can be confident that your details are kept safe. Please note that we do not store any credit or debit card details on our website.

All card transactions go through the following fraud checking procedures:

  •    We perform an initial card and address details check
  •    3D Secure - Also known as Verified by Visa and Mastercard Secure code - This is a check that allows a password to be used for additional security. If your card provider is operating this scheme you have the option to register a password or, if you already have a password, then you will need to enter this.
  •    As well as these checks we also use Red Retail Solutions to do a variety of additional security checks.

Paying in Local Currency

You can pay for your order in the following currencies - EUR, USD, AUD, NOK, DKK, SEK, JPY and GBP. When you set any of these in your currency settings the prices displayed on the website will be the price you pay. There are no extra exchange charges if you are paying in one of these currencies from an account in the same currency.

  •    The amount will be charged to your credit/debit card in the currency displayed.
  •    VAT is automatically included for destination countries in the EU.
  •    For destinations outside the EU our prices are tax free. You will remain liable for local import taxes and duties if applicable.
  •    Gift Cards or E-Gift vouchers cannot be used when paying in foreign currency.

PayPal

We accept PayPal as a payment type.

You can also use PayPal to pay in the following currencies - EUR, USD, AUD, NOK, DKK, SEK, JPY and GBP. When you set any of these in your currency settings the prices displayed on the website will be the price you pay.

  •    The amount will be charged to your PayPal account in the currency displayed.
  •    VAT is automatically included for destination countries in the EU.
  •    We cannot offer Click & Collect when paying in foreign currency.
  •    Gift Cards or E-Gift vouchers cannot be used when paying in foreign currency.

Purchases paid for using PayPal must be returned to the Returns Department, using the standard returns policy. We are unable to process PayPal refunds in store.

For more information please click here.

Buying Gift Cards and E-Gift Vouchers

Our Gift Cards and E-Gift Vouchers are available to buy online, instore and over the phone in denominations from £5 to £200.

Click here to buy Gift cards and E-Gift Vouchers

Gift cards cannot be used when paying in foreign currency.

For gift card terms and conditions click here

Redeeming your Gift Card or E-Gift Voucher

Gift Cards and E-Gift Vouchers are fully redeemable in all our stores, online and over the phone.

If you wish to redeem your gift card or e-gift voucher, please visit your local store, add the card or voucher number and PIN in your basket when you checkout online or contact our sales team who can process your order over the phone.

Our gift cards and e-gift vouchers have a validity of 24 months from the date of last use or purchase if unused.

Please note: receipt style gift vouchers have been withdrawn from sale and will no longer be accepted against purchases after they expire, they cannot be redeemed online.

We no longer accept Evans Cycles coloured paper gift vouchers and we will not honour these for conversion into another form of gift voucher via Customer Relations after 31 May 2017

Gift Cards or E-Gift vouchers cannot be used when paying in foreign currency.

Cycle to Work Certificates

We accept three types of cycle to work scheme certificates in our stores, online or through our telephone contact centre.

  •    Evans Cycles Ride-to-Work
  •    Cyclescheme
  •    Cycle Plus*

If your employer operates a cycle to work scheme with the following providers you can also get your new cycling equipment from Evans Cycles, and you’ll receive one of our Ride-to-Work certificates to enable you to collect your order:

  •    Bike2Work Scheme
  •    Connected Benefits
  •    On Your bike / C2W Support

If your employer offers one of these cycle to work schemes then simply visit any Evans Cycles store or call our contact centre for a quote on 01293 574 900.

Only cycle to work certificates issued in the name of Evans Cycles can be redeemed with us.

If you have any further queries call the Ride-to-Work team on 01293 572325 or submit an enquiry here.

*Cycle Plus cannot be used online but can be redeemed over the phone or in-store.